1. Information We Collect

• Business Information: Company name, address, registration details, tax ID.
• User Account Information: Name, email, phone, role/title, login credentials.
• Transactional Information: Orders, invoices, communication records.
• Technical Information: IP address, browser/device data, cookies, usage logs.

2. How We Use Information

• Facilitate transactions between buyers and sellers
• Verify business identities and prevent fraud
• Provide support and service communications
• Improve user experience and platform performance
• Ensure regulatory and contractual compliance

3. Information Sharing

We do not sell personal or business data. Information may be shared with verified trading partners, service providers (payment processors, logistics, analytics), regulatory authorities where required, and affiliated entities for service integration.

4. Data Retention

Data is retained only as long as necessary to fulfill contractual obligations and comply with legal requirements. Deletion requests may be submitted subject to open transactions or legal holds.

5. Cookies & Tracking

We use cookies to maintain sessions, improve performance, analyze usage, and enhance functionality. Users may control cookies through browser settings.

6. Data Security

We implement technical and organizational safeguards including secure servers, encryption practices, and access controls to protect business information.

7. International Transfers

Information may be processed in jurisdictions outside your country of operation. We apply appropriate safeguards consistent with applicable data protection laws.

8. Your Rights

• Access, correct, or request deletion of your data
• Object to certain processing activities
• Withdraw consent for marketing communications
• Request data portability where applicable

9. Third-Party Integrations

Our platform may integrate with external systems such as ERP tools or logistics providers. We are not responsible for the privacy practices of third parties.

10. Policy Updates

This policy may be updated periodically. Changes will be reflected on this page with a revised effective date.

11. Contact

For privacy-related inquiries:
privacy@coffeehub.com
Coffeehub, Stadhouserkade 119