Your Support at Coffeehub
Coffeehub is committed to maintaining a structured and reliable B2B trading environment. Whether you are a buyer, exporter, or exploring collaboration, our team supports your execution process end-to-end.
Getting Started
- Account setup guidance
- How to list coffee lots
- How to submit or respond to inquiries
- Business verification information
Buyer & Exporter Support
For Buyers
- Verified exporter coordination
- RFQ and bulk order assistance
- Order lifecycle tracking
- Execution clarification & dispute handling
For Exporters
- Lot listing support
- Inquiry response guidance
- Contract lifecycle assistance
- Documentation and shipment coordination
Account & Security
- Password recovery and account access support
- Report suspicious activity
- Execution and data integrity safeguards
Order & Payment Assistance
If you require support regarding an order or transaction, please include your Order Reference ID and relevant documentation when contacting us.
Billing & Invoicing
For payment, invoice, or credit-related inquiries, contact our finance desk:
billing@coffeehub.com
Contact Support
Email: support@coffeehub.com
Typical response time: Within 1 business day
Global support available. Multilingual assistance upon request.